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Last Updated: 9/4/2024
This Privacy Policy (the “Privacy Policy”) outlines the policy of Rainforest Life Pte. Ltd., a company
incorporated under the laws of the Republic of Singapore (“Company”, “we”, “our”, or “us”) with
regards to our compliance with the requirements of the Singapore Personal Data Protection Act 2012
(“PDPA”).
For more information about the PDPA, please visit the Personal Data Protection Commission’s
website at http://www.pdpc.gov.sg.
This Privacy Policy govern your access to and use of the Company’s services on our website,
including all pages and features within the website (collectively, the “Site”) and this Site is owned and
operated by us. We respect your privacy and are committed to protecting it through our compliance
with this Privacy Policy. This Privacy Policy describes what information this Site gathers about you,
how we use that information, and what steps we take to protect that information.
By using this Site, you consent to the terms of this Privacy Policy as well as the Site’s Cookie Policy.
We reserve the right to modify this Privacy Policy at any time for any reason and without notice to
you, other than the posting of the amended Privacy Policy on this Site. Please check back periodically
for up-to-date information about our privacy practices.
This Site collects information about you to provide and improve our services and may be used to fulfil
your requests (such as responses to email questions and information), communicate offers that we
believe will interest you, and to administer our business.
We collect personal information from you when you submit that information to us voluntarily. For
example, we collect information from you when you contact us via our ‘Get In Touch’ contact form,
utilize our ‘Calculate Valuation’ on the Site, submitting a referral via our ‘Make a referral’, make an
application for any of our careers via our ‘Opportunities’, subscribing to our email newsletter, or
communicate with our customer service team online.
The personal information we collect may include the following: name, email address, as well as
certain data related to your e-commerce business are always collected, and if applicable, phone
number. Collecting this information allows us to complete your request efficiently, to notify you the
status of your matter, and provide personalized interactions. We may also ask you to provide other
information, such as storefront URL, data relating to your e-commerce business or about your brand
products and/or services, or personal information for purposes of career application opportunities.
You can choose not to provide certain information, but you might not be able to take advantage of
some of our features including an accurate valuation of your business and communication, and we
will be unable to provide the relevant services to you and your application for such services will be
rejected.
Newsletter: You can sign up for our newsletter mailing list by providing your email address through
our Site services. When subscribing to our email newsletter we always collect your e-mail address
and your name. We may collect additional personal data, if you choose to provide us with such data.
We are processing this personal data in order to be able to send you our email newsletter and provide
you with updated information about us and our services. We do not share this information externally.
This Site may include links to websites/applications that are owned or operated by third parties. This
Privacy Policy does not cover information that you submit on other websites/applications, even if we
communicate with you on those sites. For example, if you post something on Facebook, Twitter, or
YouTube, that information is governed by the privacy policies on those websites, and is not governed
by this policy.
We automatically receive and store certain types of information when you interact with our Site, our
emails, and/or our online advertisements. This information helps us to make our Site work more
efficiently, evaluate use of our Site, and support our website analytics and marketing campaigns.
Like most other websites, our Site uses cookies. This helps us to provide you with a good experience
when you browse our Site and also allows us to improve the Site. When you visit our Site, cookies will
be sent to your browser and stored on your computer’s hard drive. Full details of the cookies used on
this website are set out in our Cookie Policy.
We may make third party services, including third party applications, available to you on this Site. All
such information is stored by such third party service providers.
We only share information with your consent, to comply with laws, to protect your rights, or to fulfil
business obligations, and accordingly, we may share your personal data as follows:
- We may share your personal data with our service providers, business partners and vendors on
which we rely on, for example, to assist us in providing the services to you or operating our
Site. These parties use your information as is necessary or appropriate for the performance of
the services they provide to us, or as otherwise contractually permitted.
- We may share your personal data with our affiliates for internal management and administrative
purposes where necessary for the performance or conclusion of our contractual obligations to
you or for your benefit.
- We may share your personal data in whole or in part to a third party (such as an acquiring
entity and its advisers) in the event of a reorganization, merger, sale, joint venture, assignment,
transfer or other disposition of all or any portion of our business, assets or stock as is
necessary based on our legitimate interest.
- We may disclose your personal data to third parties, to the extent required by law or if we
reasonably believe that use or disclosure is necessary to protect our rights and/or to comply
with judicial or regulatory proceedings, a court order or other legal process.
If we are relying on your consent to process your personal information, you have the right to withdraw
your consent at any time. Please note however that this will not affect the lawfulness of the
processing before its withdrawal.
If you wish to withdraw your consent for our use of your personal data, you may do so in the following
ways:
- To unsubscribe from our electronic newsletter mailing list, follow the unsubscribe instructions in
our emails or other electronic marketing materials; or
- Contact our Data Protection Officer in the manner set out below with a statement requesting
that you wish to opt out of our electronic newsletter mailing list and updates. Please allow
sufficient time for your request to be processed. It may take up to 10 days to process an email
opt-out request, and 4-6 weeks for other requests.
Please be aware that, even if you opt out of receiving electronic newsletter communications from us,
we may still contact you for transactional purposes. For example, we may contact you for sale of your
business purposes, customer service purposes, appointment reminders, or career opportunities.
We may transfer or disclose your information we collect about you (including personally identifiable
information) to the Company’s group of companies including, if any, the Company’s parent/holding
company, subsidiaries, related and/or associated companies that are located in different countries,
including, but not limited to, the Republic of Singapore and accessed by personnel authorised by us,
and in limited circumstances to third parties to comply with applicable laws, regulations, and/or
governmental requests. By using the Site, you consent to us transferring your data to these countries.
Please note that laws vary from jurisdiction to jurisdiction, and so laws and regulations relating to
privacy and data disclosure, applicable to the places where your information is transferred to or
stored, used or processed in, may be different from the laws and regulations applicable to the place
where you are a resident.
Our servers are located in Singapore. If you are accessing our Site from outside Singapore, please be
aware that your information may be transferred to, stored, and processed by us in our facilities and by
those third parties with whom we may share your personal information. The Company, the Site, and
the services are global by nature and your data can therefore be transferred to anywhere in the world.
Because different countries may have different data protection laws than your own country, we take
steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy
Policy.
Whenever we transfer personal data, we take legally required steps to make sure that appropriate
safeguards are in place to protect your personal data.
If the Company is involved in mergers, acquisitions, or sales of assets, we will continue to ensure the
confidentiality of all personal data. We will also notify all interested users if their personal information
is transferred to another organization or is subject to a different privacy policy.
We have implemented generally accepted standards of technology and operational security, in order
to protect your personal data against accidental, unauthorised or unlawful access, use, processing,
alteration, disclosure, transfer, erasure, or loss. Although we use appropriate security measures once
we have received your personal data, the transmission of data over the internet (including by email) is
never completely secure. We endeavour to protect personal data, but we cannot guarantee the
security of data transmitted to or by us. We will be responsible for any failure of our physical systems,
technology or management error that may result in any unauthorised disclosure or compromise to
your personal data. We will let you know in accordance with applicable law if a breach occurs that
may have compromised the privacy or security of your personal data.
We will assess the personal data security impact regularly to comply with basic principles for personal
data security and when new requirements are effective and legally binding and take appropriate
actions to protect personal data.
All information you provide to us is stored on our secure servers or hosted by credible third-party
service providers.
We attempt to collect personal data that is important for the purposes specified above and try to store
this information not longer than reasonably required. We keep your information for as long as
necessary to fulfil the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as necessary to provide you for the purposes
set out in this Privacy Policy, unless a longer retention period is required or permitted by law. After the
expiration of such period, all data will be deleted and removed, or unless you request us to delete
your data. Note that if you ask us to remove your personal data, we may retain your data as necessary to comply with our legal obligations. We may further retain your data in an anonymous or
aggregated form where that information would not identify you personally.
We maintain our commitment to protect the privacy of our users and abide by the legislation of all
regions we operate. We are willing to deliver the best experience to our end-users. Considering the
above, personal data (if any) of our users who are habitually located in the European Union, is
processed under the “purposes of legitimate interests” as outlined in Article 6(1)(f) of the General
Data Protection Regulation (EU) 2016/679 (“GDPR”). GDPR is a European Union law governing
privacy and data protection for all residents of the EU that is intended to empower the citizens of the
European Union to control their personal information. You have the right to access, rectify, download
or erase your information, as well as the right to restrict and object to certain processing of your
information. While some of these rights apply generally, certain rights apply only in certain limited
circumstances.
The provisions of GDPR can be also applied to how data is processed and verified outside the
European Union. Such an approach also helps us to fight against fraud and reimburse our contractors
and agents. In accordance with the applicable laws, users are authorized to access and modify their
own data held by the companies, which includes data collection, ad tracking, surveys, cookies,
location data, and every other bit of a user’s “digital footprint”. Users are also entitled to transmit their
personal details to other organizations. The GDPR also enforces companies to determine their in-
house data security policies. Users are to note that your information will be transferred outside of
Europe, including to Canada and the United States.
You can see more about these rights at: EU Citizen Rights.
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory
purpose and
(2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose.
All other individuals are defined as “non-residents”.
If you are a resident of California, you are granted specific rights regarding access to your personal
information. We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This is not
considered to be “selling” of your personal data.
If you are a California resident and would like to make such a request, please contact our Data
Protection Officer in the manner set out below. If you are using an authorized agent to exercise your
right to opt-out, we may deny a request if the authorized agent does not submit proof that they have
been validly authorized to act on your behalf.
We are in compliance with the requirements of the California Online Privacy Protection Act (CalOPPA
– U.S regulation) and the GDPR regarding the protection of the personal data of minors. This Site is
directed to adults, and we do not knowingly collect personal information online from children under the
age of 13 without prior parental consent. If we become aware that we have inadvertently received
personal information from a visitor under the age of 13 on the Site, we will delete the information from
our records. If you are the parent or guardian of a child under the age of 13, and you believe your
child has provided personal information to our Site that you would like us to delete, please contact us.
Also, if you are under the age of 13, you must not submit personal information to us.
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal
data protection policies and procedures, or if you wish to make any request, in the following manner:
Email: support@rainforest.life
Write in:
Data Protection Officer
Rainforest Life Pte. Ltd.
7 Ayer Rajah Crescent
#05-01/02
Singapore (139951)
Do note that the withdrawal of consent is subject to all applicable laws and applicable terms and
conditions. To protect your privacy and security, we will require you to verify your identity before we
can respond substantially to your request.
We make reasonable efforts to update the information on our Site. However, we make no
representations, warranties or guarantees, whether express or implied, that the content on our Site is
accurate, complete or up-to-date.
If any provision of this Privacy Policy is prohibited by law or held to be unenforceable, that provision
will be severed and the remaining provisions hereof shall not be affected such that this Privacy Policy
shall continue in full force and effect as if such unenforceable provision had never constituted a part
hereof.
We may update our Privacy Policy from time to time. If we make material changes to how we treat
your personal information, we will post the new privacy policy on this page. The date the privacy
policy was last revised is identified at the top of the page. You are responsible for periodically visiting
this privacy policy to check for any changes.
This Privacy Policy and your use of this website shall be governed in all respects by the laws of
Singapore.
Rainforest buys e-commerce brands and grows them with a focus on long-term success. We believe that being part of Rainforest improves the brands’ longevity, financial returns and sustainability outcomes.
